Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your data

Last updated: November 6, 2025

Introduction

RhineQC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our quantum computing platform for energy optimization and industrial applications.

By using our Platform, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide directly to us, including:

  • Name and contact information (email, phone)
  • Account credentials and profile information
  • Professional information (organization, role, industry)
  • Payment information for premium services
  • Communications you send to us

Technical and Usage Data

We automatically collect certain information when you use our Platform:

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Usage patterns and feature interactions
  • Performance metrics and error logs
  • Cookies and similar tracking technologies

Project and Research Data

For our quantum computing services, you may upload sensitive project data including energy system models, optimization problems, algorithms, and research data. This data is encrypted and processed according to our security standards.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our quantum computing platform
  • Account Management: To create and manage your user account
  • Communication: To send service updates, security alerts, and respond to inquiries
  • Platform Improvement: To analyze usage patterns and improve our services
  • Research: To advance quantum computing research and development
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Security: To detect and prevent fraud, abuse, and security incidents

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: Trusted third-party service providers who assist in operating our Platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes
  • Research Partners: Aggregated, anonymized data for quantum computing research

Data Security

We implement comprehensive security measures to protect your information:

Technical Measures

  • • End-to-end encryption
  • • Secure data transmission (HTTPS/TLS)
  • • Regular security audits
  • • Multi-factor authentication

Administrative Measures

  • • Access controls and permissions
  • • Employee training programs
  • • Incident response procedures
  • • Regular backup and recovery
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Your Rights and Choices

You have the following rights regarding your personal information:

Access & Portability

Request a copy of your personal data and information about how it's processed.

Correction

Update or correct inaccurate or incomplete personal information.

Deletion

Request deletion of your personal data, subject to legal requirements.

Opt-out

Unsubscribe from marketing communications and certain data processing.

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Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage:

  • Essential Cookies: Required for platform functionality and security
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted communications (with consent)

You can control cookie preferences through your browser settings or our cookie consent banner.

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Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

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Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Platform and updating the "Last updated" date.

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Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

General Inquiries: contact@rhineqc.com

Address: Cecilienstraße 48, D-53721 Siegburg

We will respond to your inquiries within 30 days of receipt.